- the types of information that we may collect from you when you access or use our Website - https://www.spinshed.com / https://www.spinshed.co.uk and other online services such as through social media or email (collectively, our "Services"); and
- our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies only to information we collect through our Services and in the electronic communications sent through or in connection with our Services.
Spin Shed qualifies as a Data Controller under the Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 (General Data Protection Regulation (the “GDPR”)). As such, we aim to comply with all legal obligations which the GDPR implies on Data Controllers.
1. WHAT INFORMATION DO WE COLLECT FROM OUR USERS?
Spin Shed may collect and use information relating to its Users. We only collect data which is essential to our operations and enables us to provide you with a better user experience.
The information we collect includes data which the User voluntarily enters, uses or provides when using the Services, or submits when creating a User Account. It also includes data that you submit when you post a review or participate in discussion boards or other social media functions on the Website, or when you report a problem with the Website. The information you give us may include your name, address, e-mail address and phone number, financial information and personal description.
We collect two types of information about our Users, including information:
- by which you may be personally identified; and/or
- about your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).
The information we collect on or through our Services includes:
- (i) User Account information: Your full name, email address and the other information you may provide with your account, such as your date of birth, address, mobile phone number and website, place of work and position, that may be displayed as a part of your User Account;
We collect this information in order to verify your identity and perform our Services correctly.
- (ii) Preferences: Your preferences and settings such as time zone and language;
We collect this information in order to provide you with a better user experience.
- (iii) Searches and other activities: The search terms you have looked up and results you selected;
We collect this information in order to understand what parts of the Website Users find most interesting.
- (iv) Browsing information: How long you used our Services, which features you used, etc.;
We collect this information in order to improve our services and your user experience.
- (v) Communications: Between you and Spin Shed support staff regarding the Services;
We collect this information in order to keep track of our performance.
- (vi) Posts: You also may provide information (likes, ratings, reviews, images, photos, comments, etc.) to be published or displayed on publicly accessible areas of the Services.
We collect this information in order to get to know your opinion on our Services.
- (vii) Transactional information: If you make payments or purchases through the Website, we may collect and store information about you to process your requests and automatically complete forms for future transactions;
We collect this information in order to process transactions and make your payments in the future easier.
2. HOW WE GATHER INFORMATION FROM USERS?
How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the Services provided. For example, you may be asked to provide information when you register for access to certain parts of our Website, create a User Account, request certain features, such as e-mail newsletters or when you make a payment.
As we use additional technologies, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies.
3. WHAT WE DO WITH THE INFORMATION WE COLLECT?
Like other websites, we collect information to enhance your visit and deliver more individualised content.
We may use the personal information provided and transfer it to verified third party Sellers, who will need it for the processing and shipping of your order.
We will retain the information we collect from you for a period of 10 years. After the expiry of this period we undertake to delete any information we have collected from you.
Aggregate information and information that does not personally identify you may be used in many ways. For example, Spin Shed may combine information about your usage patterns on the Website with similar information obtained from other users to help enhance our site and Services (e.g., to learn which pages are visited the most or what features Users find the most attractive). This information does not include any personal data and does not allow anyone to identify you individually.
We may use personally identifiable information collected on the Website (and you agree that we have the right to use such information) to:
- communicate with you with regards to our Services and products offered on the Website or otherwise;
- assist us with Website administration and troubleshooting;
- process e-commerce transactions.
Certain third parties who provide technical support for the operation of our Website – our Web hosting service for example – may also have access to such information. We will use your information only as permitted by law. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by the applicable law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities, whenever we deem it appropriate or necessary.
In the event that we sell or buy any business or assets, or in the event that Spin Shed is acquired by a third party, we may disclose your personal data to the prospective seller or buyer. Please note we may not provide you with notice prior to disclosure in such cases.
All payment card transactions made through the Shopify interface are processed using a secure online payment gateway (Secure Socket Layer (SSL) technology) that encrypts your card details in a secure hosting environment. We do not hold your payment card details on the Spin Shed Ltd. server.
4. RIGHT OF CONSENT WITHDRAWAL
You may withdraw your consent for collecting your personal information at any time. To do so, please contact us at email@example.com
5. CHANGE OR REVIEW OF INFORMATION
If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us.
6. ACCESSING & CORRECTING YOUR PERSONAL INFORMATION.
We take reasonable steps to accurately record the personal information that you provide to us, as well as any subsequent updates.
We encourage you to review, update, and correct the personal information that we maintain about you. You may request that we delete personal data about you that is inaccurate, incomplete, irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirements.
7. SECURITY: HOW WE PROTECT YOUR INFORMATION?
Spin Shed is registered as a Personal Data Controller at the Information Commissioner's Office.
We have implemented appropriate measures in the form of various technical, physical and other means, including, but not limited to measures regarding the security of our electronic systems and databases, locks, racks, cases and other devices and access controlling systems, fire-notifying and fire extinguishing systems.
These measures are designed to improve the integrity and security of the personal information that we collect and maintain. However, please be advised that even the best security measures cannot guarantee the full elimination of all risks. If we learn of any violation, breach or danger to our security systems breach, then we will attempt to notify you electronically so that timely and appropriate protective steps can be taken. Apart from informing you via e-mail, we may post a notice through the Website if a security breach occurs.
Your personal data safety is of utmost importance to us. We review and strive to improve our security measures on a regular basis.
8. CONTROLLING YOUR PERSONAL DATA
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Other Users may be able to identify you, or associate you with your account, if you include your personal information in any content you post or make publicly available.
As noted above, you may at any time review or change the personal information we maintain about you by contacting Spin Shed. Upon your request, we will delete your contact information and personal data from our active databases.
10. CHILDREN’S PRIVACY
Spin Shed does not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our servers. Spin Shed encourages parents monitor the online activities of their children.
11. CHANGES TO THIS POLICY
12. GOVERNING LAW.
The copyrights of this Website are the property of Spin Shed Ltd.
Texts, graphics, photographs, animations, videos and clips, visible on the website are the object of copyright and are part of the intellectual property of Spin Shed. Those may not be reproduced, used, presented or represented without an explicit written permission by Spin Shed.
Nothing contained on this website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of Spin Shed.
Spin Shed is controlled, operated and administered within the United Kingdom.
If you are accessing the Spin Shed Website from another jurisdiction, please be advised that you are transferring your personal information to Spin Shed in the United Kingdom and, by using the Website, you consent to that transfer and to abide by the applicable laws concerning your use of the Website and your agreements with us.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
In order to raise a question, resolve a complaint regarding the Website or the Spin Shed Services, or to receive further information regarding the Services, please contact Spin Shed using the following method: e-mail: firstname.lastname@example.org
You may also contact the Information Commissioner’s Office in the UK on 0303 123 1113, for further guidance or if you are not happy with the way that Spin Shed has carried out its obligations under this policy.